Right of withdrawal
We extend your right of return - Christmas Shopping Special
The long periods apply to all items purchased after November 15. It also applies to all items purchased up to and including New Year's Eve.
All goods can be returned without any problems until January 15!
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You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must send us
(Désirée Schmitz, Weberstraße 30, 60318 Frankfurt am Main, Germany, hello@pikapak.de, phone: +49152 52 86 11 87) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract.
You may use the enclosed sample cancellation form for this purpose, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we must refund all payments we have received from you, excluding delivery costs, without delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract.
The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Muster-Widerrufsformular
(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)
– An Désirée Schmitz, Weberstraße 30, 60318 Frankfurt am Main, Deutschland, hello@pikapak.de
– Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf der folgenden
Waren (*)/die Erbringung der folgenden Dienstleistung (*)
– Bestellt am (*)/erhalten am (*)
– Name des/der Verbraucher(s)
– Anschrift des/der Verbraucher(s)
– Unterschrift des/der Verbraucher(s) (nur bei Mitteilung auf Papier)
– Datum
(*) Unzutreffendes streichen.